The Silence Dilemma: Why Jobseekers Often Don’t Receive Feedback from Recruitment Agencies

The Silence Dilemma: Why Jobseekers Often Don’t Receive Feedback from Recruitment Agencies

In the quest for landing a dream job, job seekers often find themselves sending out countless applications and attending numerous interviews, all in the hope of securing that coveted position. However, one frustrating aspect of this process is the deafening silence that often follows. This is a global challenge.

Many job seekers are left wondering why they never hear back from the recruitment agencies they’ve applied to or interviewed with. In this blog post, we’ll delve into the reasons behind this silence dilemma and shed some light on why feedback seems to be an elusive commodity in the world of job hunting.

High Volume of Applications

Recruitment agencies are inundated with a high volume of applications for each job opening they post. With limited time and resources, it becomes impractical for them to provide personalized feedback to every applicant. As a result, many applications end up in a virtual black hole, never to be acknowledged or responded to.

Time Constraints

Recruiters often operate under tight deadlines, juggling multiple tasks simultaneously. Their primary focus is on filling the vacant positions as quickly and efficiently as possible. While providing feedback to candidates is undoubtedly valuable, it often takes a backseat to more pressing priorities.

Legal Concerns

In some cases, recruitment agencies may be hesitant to provide detailed feedback due to legal concerns. Offering constructive criticism or disclosing the reasons behind a candidate’s rejection could potentially make the candidate upset and defensive, opening them up to legal liabilities, such as allegations of discrimination or bias. As a result, they err on the side of caution by providing generic or no feedback at all.

Candidate Volume vs. Quality
Quality over quantity is an ideal mantra in recruitment, but the reality often differs. With an abundance of candidates vying for the same positions, recruiters may prioritize efficiency over thoroughness. Consequently, they may opt to focus their efforts on the most promising candidates rather than providing feedback to those who don’t make the cut.

Resource Constraints

While feedback is undeniably beneficial for candidates’ growth and development, providing it requires additional time, effort, and resources. Many recruitment agencies operate with limited resources and may lack the bandwidth to offer comprehensive feedback to every applicant.

Client Priorities and Delays in Receiving updates

Ultimately, recruitment agencies serve businesses, which are primarily focused on filling job vacancies with the most suitable candidates. If a client opts not to provide feedback or often times, delay on providing feedback on rejected candidates, the recruitment agency will simply have no updates for candidates shortlisted.

While the lack of feedback from recruitment agencies can be disheartening for job seekers, it’s essential to understand that it’s often a systemic issue rather than a reflection of individual shortcomings. Despite the challenges, job seekers can take proactive steps to enhance their chances of receiving feedback, such as following up with recruiters or seeking feedback from alternative sources, such as career coaches or mentors.

In conclusion, the silence dilemma experienced by job seekers in their interactions with recruitment agencies can be attributed to various factors, including the high volume of applications, time constraints, legal concerns, prioritization of candidate quality, resource constraints, and client priorities. While the lack of feedback can be frustrating, understanding the underlying reasons can help job seekers navigate the recruitment process more effectively and manage their expectations accordingly.

We hope this overview was helpful and we will continue to provide as much guidance as possible to help you prepare for successful interview. At Eve Anderson Recruitment, we continue to support candidates through our CSR initiatives with universities and partners, providing advice, presentations and webinars to help job seekers navigate the job market. Follow us to find out about our next event.

Here are other related articles from other parts of the world on this subject:
Why Recruiters Won’t Give You Feedback After Interviewing (
Reasons why you haven’t heard back from a recruiter (