Loans Processing OPs Officer

Our client in the Financial Sector is seeking to onboard a Loans Processing OPs Officer for a temporary engagement.

Core Functions

• Accurately creating Loans and leasing contract on the banking system for the bank.
• Creation and updating of Cif’s for the bank in a timely and accurate manner ensuring completeness in the operation.
• The amendment and the updating of loans and leases for the bank
• Performing reviews and update of the bio data on the banking software for the business as directed, ensuring all supports are submitted and verified.
• Review of all documents submitted for loan processing/creation.
• Recording of submissions sent
• Process loan payoffs
• Post on AVO’s
• Process fund transfers
• Prepare Audit confirmations
• Updating insurance information on the collaterals.
• Relief Cashier
• Process loan payoffs 
• Post on AVO’s 
• Prepare load files 
• Filing 
• Process fund transfers 
• Any other duties as direct by the business/Supervisor

EDUCATION & QUALIFICATIONS

• Bachelor’s Degree or relevant professional qualification or a mixture of both education and experience.

TRAINING

• Display exceptional customer service and have a pleasant disposition.
• Respond timely and efficiently to customer requests.
• Sound interpersonal and communication skills (written and verbal)
• Ability to work as part of a team to accomplish departmental goals
• Motivated, flexible and ability to use own initiative

Competencies

• ACCURACY – Numerical reasoning; arithmetic computation; using tables and graphs. Ensures that data presented is free from error.
• ATTENTION TO DETAIL – Knowledge of financial markets and an understanding of risk assessment. Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.
• COMMUNICATION: OPEN – Excellent communication, organizational and interpersonal skills. Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside; encourages open expression of ideas and opinions.
• COMMUNICATION: ORAL and WRITTEN – Effectively transfers thoughts and expresses ideas orally or verbally in individual or group situations.
• CUSTOMER FOCUS – Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships. Able to recommend solutions based on investor needs and risk tolerance. In-depth understanding of the sales process.
• DRIVE FOR RESULTS – Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence.
• DECISION MAKING– Applies guidelines and procedures that require some interpretation in dealing with exception